Call Center
| Call Center | Talk one-on-one with a representative who can help answer any of your benefits questions. | 1-866-994-5111 |
Links/Tools
| Waters Benefits Now Website | Access all your Waters benefits information here. | WatersBenefitsNow.com. |
| Medical Plan Comparison | See how the plans stack up against each other. | The Medical Plan Comparison Chart, found on the Home Page, at the top of the Open Enrollment section, on WatersBenefitsNow.com. |
| Medical Expense Estimator | Estimate the total cost you can expect for the upcoming year under both plans. | The Ask Emma tool, available when you go through enrollment, in the Medical plan section, on WatersBenefitsNow.com. |
| Your Medical Claim History | Review which medical services and prescription drugs you used last year (as well as how much they had cost), and use this information to project what you'll need next year. | www.aetna.com |
| Health Care Cost Estimator | Eliminate potential surprises by looking up how much specific medical services and prescriptions will cost ahead of time. | When you are an Aetna member, go to www.aetna.com. Once you're logged in, click "Estimate Health Care Costs," then follow the instructions for medical or prescription drugs. |
| "Ask Emma" Enrollment Tool | It's me! I'll guide you through your plan options, help you decide which ones best meet your needs, and get you enrolled. | WatersBenefitsNow.com. You'll see me when you start the enrollment process. I'll be at the top of each enrollment screen. |
Contacts & Apps
| Aetna | Access your Aetna Medical and Prescription Drug Plan information, including:
| App Install Aetna Health on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website aetna.com Phone Number 1-855-643-6143 Policy Number 870110 |
| BenefitHub | Voluntary products, discounts, rewards and perks with BenefitHub | Website https://waters.benefithub.com Phone Number 1-866-664-4621 customercare@benefithub.com |
| Care.com for Day Care and Caregiver Support | Assistance finding and paying for emergency back-up day care at a facility center or in-home for your child, parent, or even your pet! This service also includes access to a vetted network for ongoing every day caregivers, plus discounts for many network facility based day care centers. | Website waters.care.com |
| Delta Dental | This will give you access to these details for your dental plan:
| App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.deltadentalma.com Phone Number 1-800-872-0500, or 1-617-886-1234 Policy Number 0078578 |
| EyeMed Vision | This will give you access to these details for your vision plan:
| App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.eyemed.com Phone Number 1-866-804-0982 Policy Number 9926031 |
| PayFlex (FSAs and Retiree Health Care Reimbursement Plan) | Review your Flexible Spending Account and (for retirees) your Health Care Reimbursement Plan information, including:
| App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.payflex.com Phone Number 844-729-3539 (TTY: 711) Policy Number Waters Corp, participant’s personal identifiers |
| Fidelity NetBenefits (401(k), HSA, Equity) | Review details about your 401(k), stock/equity and other personal Fidelity accounts, and even your HSA account (beginning in 2017) - covering such information as:
| App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.401k.com Phone Number 1- 800-544-3716, or if outside the U.S. 508-787-9902 Policy Number Waters Corp, participant’s personal identifiers |
| iFindCare | This search tool will help you find child and/or elder care providers by location. | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). |
| Medical Experts | Best Doctors has become Teladoc Medical Experts, a leading virtual care service getting you the right expert care when you need it most. You can use Teladoc Medical Experts when you or your eligible dependents are unsure about a diagnosis or need help choosing treatment, have medical questions or concerns and want a leading expert’s advice, need help finding a local expert who specializes in treating your condition or have been admitted to the hospital and want expert guidance. | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.teladoc.com/medicalexperts Phone Number 1-800-835-2362 Policy Number Waters Corp, participant’s personal identifiers |
| Life/AD&D | Prudential | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.prudential.com/mybenefits Phone Number 1-877-367-7781 Policy Number Policy # 71319 |
| Disability | Prudential | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.prudential.com/mybenefits Phone Number 1-877-367-7781 Policy Number Policy # 71319 |
| Business Travel Assistance & Accident Coverage | International SOS – Travel Assistance or Medical Emergency | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website internationalsos.com/members Phone Number 215-942-8226 Policy Number International SOS Policy# 11BTTA774539. The Business Travel Accident policy with Chubb is policy # 9906-31-65 |
| Workplace Banking & Credit Unions | Metro Credit Union for Waters employees | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.metrocu.org Phone Number 1-877-696-3876 Policy Number Waters Corp, participant’s personal identifiers |
| Employee Assistance Program | Comprehensive EAP More than a typical EAP Program for counseling, also includes concierge like services for finding daily living needs, like child or elder or pet care, house services, legal services, financial services, education opportunities, and more. | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website my.compeap.com/o/wtc Phone Number 1-800-344-1011, or 1-781-863-8283 Policy Number Waters Corp, participant’s personal identifiers |
| MetLife | Legal Plan | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.MetLife.com/mybenefits The password to search for the attorney network in the MetLaw program, use password MetLaw (not case sensitive) Phone Number 1-800-GET-MET8 (1-800-438-6388) Policy Number Waters Corp, participant’s personal identifiers |
| Personal Property Insurance (Auto/Home) | BenefitHub | Website https://waters.benefithub.com Phone Number 1-866-664-4621 customcare@benefithub.com |
| Pet Insurance | BenefitHub | Website https://waters.benefithub.com Phone Number 1-866-664-4621 customcare@benefithub.com |
| Voluntary Products with Allstate | Identity Theft Protection | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.myaip.com. Phone Number 1-800-789-2720 Policy Number Waters Corp, participant’s personal identifiers |
| Voluntary Products with BenefitHub | BenefitHub | Website https://waters.benefithub.com Phone Number 1-866-664-4621 customcare@benefithub.com |
| Voluntary Products with Colonial Life | Critical Illness Insurance and/or Accident Insurance and/or Whole Life w/ LTC | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website www.coloniallife.com Online Appointment Scheduler for Benefit Counselors Visit https://calendly.com/klmorris1 to view the available appointments and reserve your date and time for an individual appointment to enroll or learn more about. Policy Number Waters Corp, participant’s personal identifiers |
| College Tuition Benefit | Sage Scholars Earn discounts to over 300 U.S. private colleges/universities. | Email Support@SageScholars.com Website www.tuitionrewards.com |
| Livongo Diabetes and/or Hypertension Management | A diabetes and/or hypertension management program with expert coaching and resources, available at no additional cost to you, if you enroll in any of Waters's medical plans. | App Install on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website welcome.livongo.com/WATERS/hi Phone Number 800-945-4355 |
| Early Symptom Intervention Program | ESI Work station evaluations, ergonomics, physical therapy, and more. | Phone Number 508-482-2315 |
| Savory Living – Healthy Eating and Nutrition Program | One hour a week, for up to 12 weeks, will change the way you think about food, forever! This is a discounted and often times even further subsidized by Waters, multi-week, on-line, on-demand educational and instructional program. Learn how to eat to achieve your goals (lose harmful belly fat, improve energy, prevent and manage disease like high blood pressure, diabetes, high cholesterol) and get relief (heartburn, digestive issues, headaches, joint pain). Get the tools & know-how to make healthy eating work for you. Over 200 delicious food ideas & recipes included, even how-to videos. | Website www.savoryliving.com/Waters Phone Number 1-617-651-1221 |
| PayFlex | Manage your FSA and Retiree Reimbursement Account with PayFlex | Phone 855-516-8595 Website www.payflex.com |
| Hinge Health | See how Hinge Health can help you manage your muscle and joint pain, including for your back, knee, hip pain, neck, or shoulder. | Phone Number (855) 902-2777 help@hingehealth.com Website www.hingehealth.com/waters |
| Virgin Pulse for Wellness | Check out all of your Virgin Pulse wellness rewards. | Website WatersWellnessNow.com Download the Virgin Pulse mobile App |